YIS Online Privacy Policy

Yokohama International School is committed to protecting the privacy of those who access or use the school’s website (www.yis.ac.jp) and related online platforms (e.g., portal sites and blogs). This policy describes what information we collect from you when you visit our website and related online platforms, the visibility of voluntarily provided information to other users, and the information protection measures we take.


Information We Collect through Our Website

We collect three types of information through our website:


Voluntarily Provided Personal Information

We do not collect personally identifiable information about you when you visit our site unless you voluntarily provide it, for example by sending us email, participating in a survey, or completing an online form. The information you provide in such instances is used only for the purpose stated at the time of collection. We will retain your voluntarily provided personal information for as long as necessary to provide you with the services you are using at YIS. Except as might be required by law, we do not share any information we receive with any outside parties. Consent is sought when appropriate.


Automatically Collected Information (Log Files)

Information that is automatically collected as you navigate through our site (log files) includes Internet Protocol (IP) address, geolocation information, unique device identifiers, browser type and language, time and date of access, referring/exit pages, time spent on pages, keywords used to find our site via search engines and other information of this nature. This information is anonymous and cannot be directly linked to individual users. We use this information to diagnose problems with our server and in conjunction with the Google Analytics website statistics package to analyze trends in how our website is accessed and utilized.


Information Collected for Customization (Cookies)

Cookies are small text files that are stored on your computer. We use cookies to improve your user experience by enabling our website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Usage of a cookie is anonymous and is in no way linked to any personally identifiable information while on our website. If you do not want to have cookies stored on your computer, you can turn off this capability in your browser. Please be aware that rejecting or deleting cookies from our website may make certain functions unavailable to you.


Links to Third-party Websites

Our website contains hyperlinks to outside websites. We do not control these third-party websites and are not responsible for their privacy practices, content or information protection practices.


Alumni Directory

If you are a former YIS student or teacher, information provided by you to be included in our alumni directory will be accessible to other registered members of our alumni community via a secure password-protected page. This information is not accessible to the general public and you may opt in or out of the directory at any point.


Blog and Discussion Forum Comments

Comments that you make to blog postings on our Learning Hub or other online discussion forums, as well as content you provide on our Alumni Class Notes page are viewable by other users. Unless these are in a password protected area, they will be viewable by the general public. Please be aware of this when posting personal information in these areas.


Information Collected through the Veracross Platform Service

Our secure, password-protected portal sites for YIS students, teachers and parents are part of the integrated student information database and platform service provided by Veracross. The personal information that YIS families provide to the school through the admissions and (re)enrollment processes and which is maintained in the student information database is kept in strict confidence and accessible only to authorized school personnel, with the exception of contact information that parents/guardians specifically authorize to be made available to other YIS families via the online family directory. Veracross collects information only under the direction of YIS, and has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data on the portal sites should direct their query to YIS via help@yis.ac.jp. See this document for further information regarding Veracross’ privacy policy and information security measures.


Information Protection and Security

We take every precaution to protect our users' personal information. We and our website and database service providers employ security policies and measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction or damage. Whenever users are asked to submit personally identifiable information via online forms, for registration, or for online purchase, the transmission of that information is encrypted via Secure Socket Layer (SSL) or similar techniques. Other transmissions such as email may not utilize such secure transmission techniques and you should not transmit information you consider highly sensitive via less secure methods. Servers that store the personal information you have submitted are located in secure environments deploying reasonable technical, physical, and administrative controls.


Contact Information

If you have any questions or suggestions regarding our privacy policy, please contact us at communications@yis.ac.jp or +81 (0) 45 622 0084.


This policy may be amended from time to time, and this page will be updated to reflect the policy currently in force. Last updated July 15, 2015.

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